THE BANANA PEPPER HR SYSTEM

Our unique approach connects your HR to your Marketing which helps ensure your guests experience your signature brand promise from the moment they hear about your property to when they check out.

This innovative approach is the signature Banana Pepper HR system that we customise to suit the particular needs of your business.

We begin by tapping into the head and heart of the Owner/Founder, Head of Property and Marketing at the start of every engagement. It is how we get down to the marrow of your brand - your promise, purpose, values, and property concept.

We use this intel to help you find and retain the right employees who will honour your brand promise and bring your property concept to life in unique ways. Using unconventional, field-tested strategies, we help you assemble a perfectly-matched team ready to create extraordinary guest experiences that are uncopiable, unforgettable and unrivalled in your market.

Ready to fire up your HR and take your business from bland to boutique?

Explore our pre-opening/opening or turnaround services to get started.

If you are in pre-opening or opening mode…

YOU WANT A CALM AND CONTROLLED OPENING, NOT CHAOS!

So, how's your property opening going? 

✔       Enviable location - check

✔       A jaw-dropping property design - check

✔       Fabulous food - check

✔       Signature luxury amenities - check 

✔       Sexy sales and marketing fired up - check

Yet, something’s not quite right... 

These features are expected and commonplace at this end of the luxury hospitality market. But your property is not common and unchecked chaos could derail your opening.

You need to get to the root of the problem and fast.

IF YOU ARE IN TURNAROUND MODE…

WHEN SOMETHING’S NOT RIGHT, WE START CHECKING THREE PLACES TO LOCATE THE SOURCE OF YOUR TROUBLES:

1. Have you built your employer brand?

   Your employer brand is your organisation’s reputation and image as understood, believed and experienced by existing, potential and past employees. 

2. Are you hiring the right people?

   You must hire an A-team of ‘openers’ for your new luxury boutique property launch.

3. Is Your HR Bespoke Enough?

   ✸ Is your HR only about ticking the boxes and rolling out rules, even when they don’t apply?

   ✸ Are your operations leaders able and confident to let their team shine and show off their X-factor?

   ✸ Do you have a team of proud employees, each itching to show off your property, lift each other and enchant your guests?

IMAGINE AN APPROACH TO HR THAT CAN HELP YOU BUILD UNIQUE VALUE IN YOUR NICHE AND GROW YOUR BUSINESS. WE ARE READY TO SHOW YOU THE WAY.

If settling for a humdrum HR fills you with mortal dread, Hurrah! You are our people.

We offer a variety of services that include on and off-property consulting, coaching and implementation to set your team and property up for sustainable success. Our goal? To help you get your property humming!